CLEAR EXPECTATIONS
Know before we go.
Basura Brothers LLC, doing business as Basura Bros. — website, enquiry and messaging terms. Updated October 23, 2026.
Back to the home page ↗Estimates and scheduling.
Submitting an enquiry does not book a job, reserve a time or accept a final price. The crew confirms the scope, access, items, disposal route, price and available timing before work begins. Changes to that agreed scope require agreement. Payment and cancellation terms will be stated with the job agreement.
Items, access and authorization.
Tell the crew about stairs, long carries, restricted parking, heavy items and special materials. Only authorize removal of items you have the right to dispose of. Keep valuables, documents and anything that must remain clearly separate. Hazardous, unknown or unsafe materials require an appropriate specialist and are outside ordinary junk removal.
Winter enquiries.
Snow service remains in planning. Expressing interest does not create a winter contract, reserve a storm visit or promise equipment capability or a response window. Any future snow agreement will define its own service scope and conditions.
Basura Bros. text-message program.
If you separately opt in, service-related messages may cover estimate questions, scheduling, arrival updates and customer support. Marketing messages require the separate marketing opt-in and may include service announcements and occasional offers. Frequency varies. Message and data rates may apply. Consent is not a condition of purchase. Messaging will begin only when registration and delivery setup are ready.
Age restriction (18+).
You must be at least 18 years old to enroll in the Basura Bros. SMS/text-message program. By opting in, you confirm that you are 18 or older and are the account holder or authorized user of the mobile number provided. The messaging program is not intended for anyone under 18.
Stopping messages and getting help.
Reply STOP to unsubscribe from texts. You may receive a confirmation of your opt-out, after which messages will stop unless you opt in again. Reply HELP for assistance, or call 978-721-5745. Carriers are not liable for delayed or undelivered messages. Do not rely on texts for emergencies or guaranteed storm response.
Your information.
Our Privacy Policy explains enquiry handling and optional messaging. Mobile opt-in information and consent are not shared for third-party marketing. Filming permission is separate from removal service.